Postbank

The new Internet banking, focused on your convenience and comfort.

Manage your finances with ease and handle everything important to you online at new.e-Postbank.

The service is designed responsively, allowing you to use it on a desktop computer, laptop, or any mobile device (like a smartphone or tablet) of your choice.

For even greater convenience when using a smartphone, we recommend the mobile banking app m-Postbank novo. See more here.

Important! The service will be available for new users registered after January 6, 2025.

Current Internet and Mobile banking users of the bank will be transferred on a couple of stages to the new platform, with each user being informed in their internet banking profile, via email, and with a Viber message about the specific date from which the new service will be available to them.

We remind you that Eurobank Bulgaria does not request access codes, passwords, bank card numbers, or other confidential information from its clients via email. You can find more security tips here.

What are the benefits of managing your finances online?

Convenience

The service is available 24/7, wherever you are, as long as you have internet access and a compatible device.

Save on fees

Enjoy discounts on fees and commissions, this saving both time and money compared to in-branch banking.

Check the “Fees” section for details on potential savings.

Stay informed

Access to the service provides 24/7 information on your finances. Through the “Notification settings” menu, you can select events you’d like to be notified about via Push notifications or via email.

What options does new.e-Postbank provide you with?

• Transfers to recipients within the country and abroad.
• Instant transfers within the country – completed in minutes and available 24/7
• Set up and manage your regular payments, which may require your confirmation or be processed automatically.
• Repay your credit card and loan obligations in Postbank.
• Pay utility bills to over 800 merchants in various categories (water utilities, electricity, telecoms, internet, TV, and more), with the option for automatic bill payments. Create subscriptions, choose automatic payments, and we’ll ensure your utility bills are paid on time without any missed payments, provided your selected account or credit card has sufficient funds.
• Make payments to various merchants using a 10-digit code.
• Pay local taxes and fees to many municipalities in Bulgaria. If your desired municipality isn’t listed, you can make a “budget payment” to settle your obligations.
• Access various inquiries and receive up-to-date information on your active banking products with Postbank.
• Get real-time currency exchange rates from the bank.

Additional advantages of new.e-Postbank:

• Choose which of your banking products are visible in your internet banking, or choose to automatically subscribe* all products, including any future accounts.
• Set individual access rights for each account – active rights allowing you to perform payment transactions or passive rights for viewing balance and transactions only.
• For enhanced control, companies can set additional account rules, allowing different user permissions for creating, signing, and submitting transfers, or requiring multiple users to sign transfer payments.

Usage Limits:

The service has limits for single transfers, daily limits, and options to set a monthly limit. These limits are specified in the service agreement, and you can review and request changes from Transfers>>Limits menu**

Technical requirements:

For optimal performance with the service, we recommend a computer configuration with a resolution of 1366x768 pixels.

Supported operating systems:

• Windows: Windows 10 or newer
• macOS: macOS 10.14 (Mojave) or newer
• Linux: Supported with a graphical interface and up-to-date components

Looking for additional information? See the frequently asked questions for new.e-Postbank here.

*The service is available for individual users where the account holder and user are the same person, including cases where the account holder is a sole trader or self-employed individual, and the user is that same individual, as well as legal representatives of legal entities.

**To review current limits and request changes, the account holder must have granted you necessary permissions, and you must have an active m-Token Postbank. Learn more here.