Postbank
Postbank has introduced its latest program Priority by Postbank with the special participation of the actor Kalin Vrachanski as its ambassador. The financial solution provides a combination of comprehensive banking services for convenient and secure daily banking, digital and savings products, as well as additional preferential conditions related to the bank's credit offerings. The leading role of Kalin Vrachanski, one of the most beloved and popular Bulgarian actors, in the campaign for the new program once again emphasizes its exclusivity and places exceptional focus on the customer. It reflects Postbank's commitment to delivering an impeccable customer experience.
"For us at Postbank, maximum customer satisfaction is a goal we continuously pursue in our daily activities and prioritize when developing new banking products and services. What we aim to offer with our latest bundled program 'Priority by Postbank' is attention and commitment, fast solutions, and a priority service line at our physical centers as well as through the bank's digital channels, allowing customers to save valuable time. With 'Priority by Postbank,' they receive a special banking experience because we know that personalized attention, security, and individual solutions are of paramount importance to them. As their trusted financial partner, Postbank is here to support them on their journey towards their dreams because their banking is our priority," Postbank commented.
Customers who don't like to wait and are using the Priority by Postbank program can take advantage of innovative services designed for them – the Digital Sales and Service Center and Priority Desk, offering priority service in more than 45 bank branches. Postbank's Digital Center is a way for customers to connect with the bank from anywhere. A team of experts will ensure desired services are delivered quickly and conveniently. Customers can request a video meeting or contact the bank by phone, with the option to remotely sign the necessary documents instantly. By using the Priority by Postbank program, Priority clients save time during every visit to a bank branch by choosing the Priority Desk service. The fast service line is available at over 45 key bank locations. Whether it's a cash or non-cash transaction, customers will receive prompt expert assistance.
With the launch of the Priority by Postbank bundled program, clients receive a primary BGN account with the option for an additional foreign currency account (EUR/USD), paired with a high-grade Debit Mastercard Gold debit card, offering free express issuance and a range of associated benefits. They can also benefit from special discounts on in-branch services and, as part of the comprehensive service, have the opportunity to open an account under the bank's Project YOUth Youth Program for children and adolescents up to 18 years old under preferential terms. With its youth segment, Project YOUth, Postbank introduces a new world of special banking products and services for its clients and their children, for young people, owning a debit card is a gateway to the world of adults, and for parents, it's the peace of mind regarding their children's pocket money.
As part of the digital solutions in the program, users receive the following benefits: unlimited internal bank transfers to another customer account through Internet/Mobile banking, unlimited utility payments with the "Universal Payer" service through Internet/Mobile banking free of charge, up to 10 free interbank transfers monthly through Internet/Mobile banking via BISERA/BLINK, as well as continuous access to the bank's various digital channels, the innovative mobile wallet ONE Wallet by Postbank, and the unique digital zones for express banking in over 50 locations across the country. Attractive interest conditions when applying for overdraft, personal, or home loans from Postbank for clients with a salary transfer, as well as a Mastercard World/Visa Gold credit card without viewing fees and a 50% discount on the annual service fee, are additional advantages of Priority by Postbank.
The bundled program Priority by Postbank has been created as part of Postbank's efforts to place the current needs, desires, and expectations of users at the core of its operations. It provides security, advantage, and peace of mind for users' everyday banking while reflecting the institution's commitment to maintaining a diverse range of products and services that offer customer convenience and a wide array of modern banking solutions.
Over the years, Postbank has been repeatedly recognized by both Bulgarian and international publications for its innovative products and services. As a recognition of the outstanding results it demonstrates, the financial institution won the award for a successful digital transformation at the Bank of the Year awards by the Bank of the Year Association. For the third consecutive year, the bank received two prestigious international awards from the World Finance Digital Banking Awards 2022 competition by the authoritative magazine World Finance in the categories of Best Digital Bank (Best Consumer Digital Banks, Bulgaria) and Best Mobile Banking App (Best Mobile Banking Apps, Bulgaria) for users in Bulgaria. In the annual Company of the Year awards, Postbank received the gold award in the Innovative Bank category
For over 30 years, Postbank has been working with a clear strategic vision for the future and the sustainable growth of its business. Through the development and implementation of every high-tech solution and the provision of services with exceptional added value, the institution reaffirms its ambitions to be a key leader in the financial services market and its desire to be the bank that offers its customers innovative concepts and solutions combined with flexibility and efficiency. Postbank provides an excellent experience and personalized financial products and services to its current and future customers, combining the latest technologies with traditional approaches, an individual approach, and professional consultation.
Full information about the new Priority by Postbank package program, the offered products and services, and the conditions for opening an account can be found in every office of the institution's wide branch network in the country, as well as online at www.postbank.bg.