Get access to Postbank App without visiting a branch
Activate access to the Postbank App or become a customer and get a product online through the mobile app
See How to Get a Product Online
Through the Mobile App
Become our customer and get a product entirely online in just minutes.
1
Choose "Become a Customer"
Open Postbank App and select "Become a Customer."
2
Product
Choose the product you would like to obtain online through the app.
3
Referral Code
If you have a referral code from a friend or an employee, enter it in the app.
4
Email adress
This happens after clicking the button embedded in it.
5
Enter your personal ID number
Enter your personal ID number, to proceed to the next step.
6
Contact confirmation
Enter and confirm your mobile phone number.
7
Identification
Verify your identity by following the instructions displayed on the screen.
8
Employment
Select only one of the options listed.
9
Card application
Choose a delivery address where your card will be sent.
10
Login credentials
Create your username and password for logging in to Postbank App.
11
Documents
Review and sign the required documents entirely online.
12
Done!
Your Postbank journey begins now.
Activate Postbank App in a Few Easy Steps
If you are already a customer of the Bank and have an active product, but do not yet have access to mobile banking, you can activate it entirely online with full access rights.
1
Activation start
Open the mobile app and select "I want to activate Postbank App."
2
Enter your personal ID number
Enter your personal ID number, to proceed to the next step.
3
Referral code
If you have a referral code from a friend or an employee, enter it in the app.
4
Phone number confirmation
Enter and confirm your mobile phone number to proceed securely.
5
Identification
Verify your identity by following the instructions displayed on the screen.
6
Login credentials
Create your username and password to log in to Postbank App.
7
Documents
Review and sign the required documents entirely online.
8
Done!
Your Postbank journey begins now.
Useful information
To use Postbank App, you need a mobile device with:
- Android 8+;
- iOS 15.6+;
- Huawei devices running EMUI 8 or later..
You need to have internet access via Wi‑Fi or mobile data.
In certain cases, the time required for new customer registration and the opening of a package program may be extended.
The promotional terms specified are applicable for activations completed by 7 October 2026.