Paying
Paying household bills "conveniently, securely and on time"
Manage your household payments quickly and easily with Postbank Web and Postbank App.
Pay bills to more than 800 merchants across a wide range of categories, set up standing payments and receive notifications whenever a new bill is due.
How to pay a household bill?
With Postbank Web and Postbank App, you can pay bills to over 800 merchants across various categories, including electricity, water, gas, internet, telephone services, and much more.
- Postbank Web — log in to your profile and use the "Utilities" menu
- Postbank App — "Services → Utilities" menu
- Subscriber number — required for identification with the selected merchant
- Service category and merchant — when an outstanding amount exists, you can see the amount due
- Subscription or one-time payment — choose a flexible option for recurring or one-time payments
Managing and confirming your payments
Standing payments
Set up a standing payment with manual or automatic execution and a maximum limit. You can edit it at any time — confirmation is required. You will also receive notifications whenever new bills are due.
Confirmation
Every payment is confirmed using m-Token Postbank (a software token) or a one-time code sent via Viber or SMS. Manual payments require explicit confirmation.
Availability
The service is available to both individual and business customers. You can also pay on behalf of third parties — the account does not need to be in your name.
*Payments with a Postbank credit card are free of charge. You can use a euro-denominated bank account or a credit card.
With utility bill payments, you also get:
Control over expenses
Manual payments require your explicit confirmation
Notifications for new liabilities
System notifications in Web or push notifications in Postbank App
Payment history
Complete payment history available in Web and App.
Pay for third parties
The bill does not need to be in your name
No fee with a credit card
Payments with a Postbank credit card are completely free of charge.
For individuals and businesses
The service is available to all Postbank customers
More solutions for your everyday life
Take a look at Postbank’s other products and services, which will help you manage your money more easily and securely.
Useful information
Yes. You can edit your standing payments at any time — including switching the account or card the payment is taken from. Any change requires explicit confirmation.
If you have several amounts outstanding with the same merchant, the system will pay the total sum — paying individual invoices is not possible.