"MY PLAN" is offered in three insurance package options with different levels of coverage:

1. Under the Basic Life Insurance:

• Survival – payment of the guaranteed insured amount* + accumulated bonuses**;
• Loss of life due to illness or accident – payment of the guaranteed insured amount* + accumulated bonuses**;
• Permanent loss of working capacity of more than 90% – payment of the guaranteed insured amount* + accumulated bonuses**.

* The insured amount is determined in accordance with the Insurer’s tariffs and is specified in the insurance contract. The maximum insured amount under the Basic Life Insurance is EUR 25,000 (twenty-five thousand) per insured person. Where Additional Critical Illness Insurance is also taken out, the total insured amount under both policies may not exceed EUR 25,000 (twenty-five thousand).

To maintain the full agreed insured amount, the Policyholder must accept and pay the indexed insurance premium for each year of the insurance term. The annual insurance premium is indexed by 5%.

** The additional return (accumulated bonuses) on the guaranteed agreed insured amount under the Basic Life Insurance is not guaranteed by the Insurer.

2. Under the Additional Accident Insurance – with a fixed insured amount of EUR 5,000:

• Loss of life due to an accident – the fixed insured amount under the Additional Accident Insurance is paid;
• Permanent loss of working capacity due to an accident – a percentage of the fixed insured amount under the Additional Accident Insurance is paid, equal to the percentage of lost/reduced working capacity;
• Temporary loss of working capacity due to an accident – a percentage of the fixed insured amount under the Additional Accident Insurance is paid, depending on the continuous period of incapacity for work, as follows:

               -  For a continuous period of 21 to 40 days, inclusive – 1%;
               -  For a continuous period of 41 to 90 days, inclusive – 3%;
               -  For a continuous period of more than 90 days – 5%.

3. Under the Additional Critical Illness Insurance – with a fixed insured amount of EUR 5,000, the following risks are covered:

Aortic surgery, benign brain tumour, blindness, coronary artery bypass surgery, myocardial infarction, heart valve surgery, HIV infection through blood transfusion, kidney failure, cancer, major organ transplantation, stroke or infarction with neurological deficit, paralysis, severe burns, coma, and occupational exposure to HIV.

Insurance protection is provided in accordance with the applicable General Terms and Conditions of the Insurer for the Basic Life Insurance, Additional Accident Insurance and/or Additional Critical Illness Insurance, as well as the specific terms set out in the individual insurance contract (policy).

When you have an active "MY PLAN" insurance policy with BULSTRAD LIFE VIENNA INSURANCE GROUP AD and the insured person experiences an unexpected insured event:

Step 1: Complete the „Claim Form for the Payment of an Insurance Amount or Part Thereof" Complete the and prepare all the necessary documents described in the General Terms and Conditions of your policy.

You can find information about this step at:

• The web address of ZEAD "BULSTRAD Life Vienna Insurance Group" EAD  https://www.bulstradlife.bg
• or by phone 0700 18 800.

Step 2: Send the documents to the address: Sofia 1301, 6 St. Sofia Street in a manner convenient for you:

• by courier;
• with "Bulgarian Posts" as a letter with feedback:
• by delivering them personally to the office of ZEAD "BULSTRAD LIFE VIENNA INSURANCE GROUP" EAD.