Maximum security for online payments with bank cards
When making an online transaction with your card on merchant websites marked with Mastercard Identity Check and Visa Secure, you will need to provide additional payment confirmation via an app installed on your smartphone (m-Token Postbank).
To activate the m-Token Postbank app on your smartphone and make seamless online transactions, you must provide the bank with your current email address and mobile phone number.
You can update your information at any Postbank branch that’s convenient for you; to find the one nearest you, click here.
One of our bank’s top priorities is to ensure a high level of security for the remote payment services we offer, in accordance with the requirements of applicable law. To ensure this, online payments made with cards issued by Postbank at merchants using Mastercard Identity Check and Visa Secure require additional confirmation via the m-Token Postbank mobile app. In certain cases, additional confirmation will not be required, depending on the merchant, the country where the merchant is located, and other factors, and you will be able to pay as you have in the past.
The app is required both for online card payments and for confirming transactions via e-Postbank online banking. Even if you aren't currently using these services, it's a good idea to have the app installed in case you need to use them in the future.
You need to visit the nearest branch of the bank to provide your current information.
Yes, additional verification is required for all Post Bank cards.
You can do this by first registering online for the service’s basic functionality here, and then requesting activation codes for the app in the online banking platform under the Security menu – Token Management – Request Token.
To register online, you simply need to enter your current information, including your email address and mobile phone number, which must match the information you have already provided to the bank.
Installation, activation, and verification via the m-Token Postbank app are completely free for Postbank cardholders.
1. The codes required to activate m-Token Postbank are sent via two independent channels - the mobile phone number and email address you provided to the bank. The app can be activated and used only on one device that you own.
2. You log in to m-Token Postbank using a PIN of your choice or your biometric data.
3. Every card transaction with a merchant participating in the Visa Secure and Mastercard Identity Check secure payment programs, or with another party via online banking, requires additional confirmation from you.