Debit Cards

Yes, the debit card can be shipped to an address outside the Republic of Bulgaria.

The fee for this service is 105.00 euros.

To arrange for shipment, please contact us.

The blocked amount may be the result of recent authorization transactions on your debit card that have not yet been posted. Once these transactions are posted—which generally takes place within a week—the amount will be released.

For your convenience, you can track all completed transactions through the Postbank Web online banking service (Cards menu – Active submenu – Transactions section):

If you need additional information or assistance, please contact the Customer Service Center at 0700 18 555 or +359 2 816 60 00 when calling from abroad, and select option three from the main menu.

Postbank has introduced the Digital PIN (PIN via SMS) functionality for its cardholders. As part of the bank’s overall digitalization of banking services and products, this service saves you time and helps protect the environment.

Traditionally, customers of the bank can receive a new or reissued bank card with the PIN provided on paper. Now, customers can receive their PIN code easily and conveniently via SMS.

The cover letter accompanying your new credit or debit card contains a unique 14-digit code. Simply send this code via SMS to the short number also indicated in the letter.

For added convenience, you can scan the printed QR code, and the SMS message will automatically be loaded on your phone. All you need to do is send the SMS, and you will receive a reply containing your card PIN.

The Digital PIN is valid for 4 months from the date of issue.

For security reasons, change your PIN immediately at an ATM. Do not share your PIN with anyone or write it down.