Customer Relations

Dear customers,

The team of "Customer Relations" in Postbank is working with one common goal – to establish and maintain good relationship with our clients and to provide clear communication that meets your expectations.

That is the reason why our aim is to assist you in giving us your feedback.

We would like to assure you that all customers notifications and signals are reviewed under a special internal procedure based on the best international practices. All business units from the bank are involved in the review process which allows us to align our internal processes and your comments and recommendations. We believe that this is the best way to continuously improve the quality of our service.

Thank you in advance for your cooperation!

Feedback form for Individuals

Feedback form for legal entities

Deparments Customer Relations
complaintspostbank.bg
Fax +359-02-9888-110