Postbank

Dear customers,

We would like to inform you that as a next step towards improving the security of the use of the Postbank's digital channels and in compliance with revised Payment Services Directive (Regulation (EU) 2015/2366), as of 11.10.2019 we implement an additional identification for access to Internet and mobile banking services.
Identification will be performed by entering a one-time code, which you will receive by SMS (or automatic voice call in e-Postbank) and will not be required for every login, but for the first one after 10.10 and then periodically for a certain period of time.
If the mobile number you have provided at the Bank has been changed and we do not have an up-to-date one, you are required to update your data personally at a branch of the Bank.

If the number is a part of foreign mobile operator network, you can request the code via an automatic voice call by selecting the "Other verification options", "Call me" option.

If you have any questions about the number provided by the Bank or others related to the service, we are available at * 7224 or +359 2 81 66 000 for abroad.