Postbank

How will the balance, available funds, and limits on my BGN accounts and cards be displayed in e-Postbank and m-Postbank during the dual display period?
Values for balance, available funds, and limits will be shown in euros or BGN, depending on the selected button: “View in Euro” / “View in BGN.” The dual display period will last 1 year.

How will the balance, available funds, and limits on my BGN accounts and cards be displayed in the digital express banking zones during the dual display period?
Values for balance, available funds, and limits will be displayed simultaneously on screen in both currencies during the dual display period.

What will change when initiating a transfer via e-Postbank and m-Postbank?
There will be no changes to the process of initiating transfers via e-Postbank and m-Postbank. During the dual display period, after entering the transfer details, the transfer amount and fee will be shown in the selected currency via the “View in Euro” / “View in BGN” button.

What will change when initiating a transfer via the digital express banking zones?
There will be no changes to the process of initiating transfers via the digital express banking zones. During the dual display period, after entering the transfer details, the transfer amount and fee will be displayed in both currencies.

Will there be changes to repaying my credit products via e-Postbank and m-Postbank?
No changes will occur in servicing your credit products via e-Postbank and m-Postbank.

Will there be changes to repaying my credit products via the digital express banking zones?
No changes will occur in servicing your credit products via the digital express banking zones.

How will account statements for BGN accounts be displayed in e-Postbank internet banking during the dual display period?
During the dual display period, account statements for all types of BGN accounts will be shown simultaneously in BGN and EUR.

Will anything change when confirming transactions via m-Token Postbank?
There will be no changes in how you use m-Token Postbank. Until the euro is introduced, all transaction amounts will be shown in BGN.

How will the available balance on my cards be displayed in ONE wallet by Postbank?
Available balance and limits will be displayed simultaneously in both currencies during the dual display period.

How will the account balance be displayed in ONE wallet by Postbank?
When selecting a specific BGN account in the “Accounts” menu, the current balance will be shown simultaneously in both currencies during the dual display period.

Will there be changes when sending a transfer or funding the digital card in ONE wallet by Postbank?
No changes will occur. On the “Review” screen, the transfer amount and fee will be visible in both BGN and EUR during the dual display period.

Will there be changes when paying utility bills and taxes via the digital express banking zones?
No changes will occur. Account and card balances, payment amounts, and fees will be displayed in both BGN and EUR during the dual display period.