I. General provisions
By accessing the Website and the information contained therein (the "Website") you declare that you have read, understood and agree to these Terms (the "Terms"). The website is administered by Eurobank Bulgaria AD, UIC 000694749 (the "Bank") and is created for information purposes. The information posted on the website shall not be considered under any circumstances as a direct offer or a consultation for usage of the bank’s products and services. Eurobank Bulgaria AD reserves the right to change the contents of the website and the present terms without preliminary notice.
II. Types of data collected
Whenever you fill-in electronic forms, initiate electronic correspondence and / or use online services, you voluntary provide personal information. We would like to inform you that if the information you provide contains personal data, you may exercise the rights resulting from the personal data protection regime, access and rectification of collected data, and the right to object to the processing of personal data for the purposes of the direct marketing and against the disclosure of personal data by third parties or used on their behalf for the purposes of direct marketing through a written application to the addresses indicated on the Bank's website. Personal data are used by the Bank for the purpose for which they are provided (such as for the purpose of applying for a credit product or communicating) and are not further processed in a manner incompatible with that purpose, except in the cases provided for in a normative act.
Eurobank Bulgaria AD may collect information during your visits to the website, through widely used tools for data collection – ‘cookies’. In accordance with the applicable law, the Bank respects the confidentiality of your data and ensures its lawful processing and protection. These Terms are intended to give you a clear explanation of how cookies are used on the website.

III. What is a cookie?
The ‘cookies’ are text files stored on your hard drive, used for identification of your computer, to memorize your preferences when searching information on our website, to personalize information shown, to count website visitors, to facilitate user’s registration for website services offered as well as to personal data protection. If you do not wish to receive ‘cookies’, they can be disabled by special settings on your browser. If you choose to decline cookies, you may not fully use all the features of the site.
IV. How cookies are used
The Bank uses cookies and / or other similar technologies to analyse trends, administer the website, track users’ activities on the website and collect type information about them.
Cookies are small files with information that the internet website sends to the visitor’s browser. The browser stores this information in a file on the end user device. Cookies allow visitors to navigate the website and, when applicable, enable the Bank to personalise the website and its content to the needs of the visitor as well as to improve the results of their actions. If the function of the corresponding cookie is not enabled, the Bank cannot provide the proper functioning of the website.
The cookies that the Bank uses on the website do not store any data that can directly identify users. If, in the course of using a service provided through the website, you provide your personal data, they shall not be disclosed to third parties except as specified in the Notice on the processing of personal data.
The Bank uses cookies on the website:
  • To protect the confidentiality of its customers and prevent fraud;
  • In online application forms. If the cookie storage feature is not active, the user will not be able to access the website and / or use the Bank's services;
  • To learn how users log in and use the page. This helps us improve the quality of the services we provide. To this end, the Bank uses Google Analytics – an Internet-based service by Google which utilises cookies to help the Bank analyse how visitors use the website. You can find more about using the service in the Google Privacy Policy Terms;
  • To monitor and manage the data flow on the website;
  •  In its advertising campaigns to determine their effect. This helps the Bank to improve the design and structure of the website, and its products and services.
The Bank uses two main types of cookies on its website:
  •  Session cookies. These are temporary cookies that are only active when the user logs on to the website (i.e., until the user leaves the page and closes the browser). Session cookies help the website save the steps the visitor has done on the previous page, eliminating the need to re-enter information;
  • Persistent cookies. Persistent cookies remain on the user's computer after visiting the website. These cookies allow the Bank to identify it as a unique user (saving this information as a random number). The period for which the cookie stays on the user's computer depends on the type of cookie.
V. Agreement for the use of cookies
Before you start using the website, the Bank should receive your consent to the use of cookies. Therefore, when you enter the website, there is a pop-up window that notifies you about the use of cookies and asks for your consent to using them by clicking the "I Agree" button. If you do not agree with the use of cookies, you should stop using the website. If you do not accept the use of cookies by clicking the "I Agree" button but continue to use the website, this is considered to be your consent to the use of cookies.
VI. Block and delete cookies
If you want to restrict cookies or block them on the website, you can do so by changing the settings of your Internet browser. You can block all cookies, allow only first-party cookies, or delete all cookies when exiting the browser. You can find more information in your browser's help menu.
Some of the services the Bank offers may not function when cookies are blocked or deleted.

VII. With whom do we share your information?
Eurobank Bulgaria AD does not share the abovementioned information with third parties, unless you have given your explicit consent or it is specified in a legal act.
VIII. Responsibility

Eurobank Bulgaria AD is committed to protecting the privacy of the information disposed by the users of our online services under the present terms. Eurobank Bulgaria AD is not responsible for the consequences, including any direct and indirect damages, engendered by or related in any way to your access and usage of this website. Eurobank Bulgaria AD does not warrant for the actuality, correctness and thoroughness of the information, contained on the website and declares non-responsibility for damages caused by mistakes or omissions.

Any person interested in any of the Eurobank Bulgaria AD services or products described here, must contact the Bank and ask for additional information. Eurobank Bulgaria AD does not warrant for the free and uninterrupted access to this website.
Our website may contain links to the sites of third parties. Eurobank Bulgaria AD does not take responsibility for the content and accuracy of such sites and recommends that you read their privacy policy.
Any questions regarding the present Terms for use and confidentiality should be sent to klientipostbank.bg